Terms of Use
These Terms of Use (“Terms”) govern your access to and use of drjaclyntolentino.com and the public-facing content, features, communications, resources, and services made available through or in connection with the website (collectively, the “Website”).
The Website supports the professional, educational, wellness, media, and related activities of Dr. Jaclyn Tolentino and may also provide information about or links to separately operated services, programs, businesses, medical practices, events, communities, products, or other offerings.
By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.
1. Educational and Informational Purposes
Content on the Website is provided for general educational and informational purposes only. This may include information relating to health, wellness, medicine, nutrition, lifestyle, longevity, prevention, performance, personal development, and other topics.
Website content is not intended to be, and should not be understood as, individualized medical advice, diagnosis, treatment, or a substitute for care from a qualified healthcare professional who is familiar with your individual circumstances.
Health and medical information changes over time, and we do not guarantee that all Website content will always reflect the most current research, clinical guidance, or information.
2. No Physician-Patient Relationship
Your use of the Website does not create a physician-patient relationship between you and Dr. Jaclyn Tolentino, Tolentino Medical Corporation, or any other healthcare professional.
A physician-patient relationship with Tolentino Medical Corporation is established only through the Practice’s formal patient enrollment and clinical care process, including completion of applicable agreements, consents, and other required onboarding.
Submitting an inquiry, joining a waitlist or newsletter, completing a public-facing form, attending an educational event, participating in a community, purchasing an educational product or service, following or communicating through social media, or otherwise interacting with the Website does not by itself establish a physician-patient relationship.
3. Medical Communications and Emergencies
The public Website, ordinary email, social media, and general contact forms are not intended for confidential medical communications, urgent medical needs, or emergencies.
Established patients should use the Practice’s designated secure patient portal for sensitive medical information and clinical communications in accordance with applicable Practice policies.
If you are experiencing a medical emergency, call 911 or seek appropriate emergency medical care immediately. Do not rely on the Website, email, social media, contact forms, community features, or patient messaging for emergency assistance.
4. Clinical Care
Certain medical services referenced on the Website are provided separately through Tolentino Medical Corporation.
Clinical care is governed by the applicable patient agreements, informed consents, Practice policies, and the Practice’s Notice of Privacy Practices.
Nothing in these Terms modifies the terms governing an established physician-patient relationship.
If there is a conflict between these Website Terms and an applicable patient agreement concerning clinical care, the patient agreement will control with respect to that care.
5. Programs, Communities, Events and Other Offerings
From time to time, the Website may provide access to or information about educational programs, memberships, communities, newsletters, courses, workshops, retreats, events, speaking engagements, digital resources, products, consulting, collaborations, or other offerings.
Specific offerings may have their own enrollment terms, payment terms, cancellation policies, community rules, releases, waivers, privacy disclosures, or other agreements.
When separate terms are provided for a particular offering, those terms will govern that offering in the event of a conflict with these general Website Terms.
Unless expressly identified as medical care provided through Tolentino Medical Corporation, participation in an educational program, community, event, retreat, course, membership, or similar offering does not create a physician-patient relationship.
6. No Guarantee of Results
Health, wellness, educational, lifestyle, professional, and personal outcomes vary substantially between individuals.
We do not guarantee any particular medical, health, wellness, financial, professional, personal, or other result from information on the Website or participation in any educational content, program, community, event, or other offering.
Testimonials, examples, case discussions, media appearances, or descriptions of individual experiences are not guarantees that another person will experience the same or similar results.
7. Intellectual Property
Unless otherwise indicated, the Website and its original content, including text, articles, graphics, photographs, videos, audio, logos, designs, downloads, educational materials, and other materials, are owned by or licensed to Dr. Jaclyn Tolentino, an applicable affiliated business, or the relevant content owner and are protected by copyright, trademark, and other intellectual property laws.
You may access and use Website content for your personal, noncommercial use.
Without prior written permission, you may not reproduce, republish, distribute, sell, license, modify, create derivative works from, commercially exploit, or otherwise use substantial portions of Website content except as permitted by law.
Nothing in these Terms transfers any ownership interest in the Website or its content to you.
8. User Submissions and Communications
You may have opportunities to submit inquiries, comments, feedback, questions, applications, forms, community posts, or other information through the Website or related services.
You agree not to submit content that is unlawful, threatening, abusive, defamatory, infringing, fraudulent, intentionally misleading, harmful, or that violates another person’s rights.
Unless a feature is specifically identified as secure and appropriate for medical information, you should not submit detailed medical records, diagnoses, laboratory results, prescriptions, or other sensitive health information through public Website forms, ordinary email, or general community features.
Feedback or suggestions you voluntarily provide regarding the Website or public-facing offerings may be used to improve services and offerings, subject to the applicable privacy policy and law.
9. Community and Interactive Features
If community, commenting, discussion, membership, or other interactive features are offered, users may be required to follow additional community rules.
You agree to respect other participants and their privacy and not to harass others, impersonate another person, publish another participant’s confidential information without permission, interfere with the operation of the community, or use interactive features for unlawful or unauthorized commercial purposes.
We may moderate or remove content and may suspend or terminate access to interactive features when reasonably necessary to protect users, enforce applicable rules, or maintain the integrity of the service.
Participation in a community or interactive feature does not create a confidential medical relationship and should not be used as a substitute for individualized medical care.
10. Third-Party Websites and Services
The Website may contain links to or integrations with third-party services, including patient portals, scheduling services, payment or enrollment platforms, laboratories, pharmacies, social media platforms, newsletter providers, event services, community platforms, e-commerce providers, or other external websites and services.
A link or integration does not necessarily constitute an endorsement of the third party or all information, products, or services it provides.
Third-party services operate under their own terms, privacy policies, and practices. We are not responsible for the content, availability, security, or practices of third-party websites or services that we do not control.
11. Privacy
Your use of the Website is also subject to the Website Privacy Policy, which describes how personal information collected through the public Website and related public-facing features is handled.
Protected health information maintained by Tolentino Medical Corporation in connection with patient care is addressed separately in the Practice’s Notice of Privacy Practices.
The Website Privacy Policy and Notice of Privacy Practices serve different purposes and should be reviewed separately when applicable.
12. Acceptable Use
You agree not to use the Website to:
- violate any applicable law or regulation;
- interfere with the security, integrity, or operation of the Website;
- attempt to gain unauthorized access to systems, accounts, or information;
- introduce malicious software, automated attacks, or harmful code;
- scrape, copy, harvest, or systematically extract Website content or personal information except as permitted by law;
- impersonate another person or misrepresent your identity or affiliation;
- infringe intellectual property, privacy, publicity, or other rights;
- use Website features to send spam, unauthorized promotions, or harmful communications; or
- use the Website in a manner that could reasonably harm the Website, its operators, its users, or third parties.
Access may be restricted or terminated for conduct that violates these Terms or threatens the Website or its users.
13. Website Availability and Accuracy
We make reasonable efforts to provide useful and accurate information, but Website content may contain errors, omissions, outdated information, or technical issues.
The Website and its content, features, services, and offerings may be modified, updated, suspended, discontinued, or removed at any time.
We do not guarantee uninterrupted availability of the Website or that it will always be free from errors, security vulnerabilities, delays, or other technical problems.
14. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Website and its public-facing content are provided on an “as is” and “as available” basis.
We disclaim warranties, express or implied, regarding the Website, including warranties of accuracy, completeness, availability, merchantability, fitness for a particular purpose, and non-infringement, except to the extent such warranties cannot legally be excluded.
Nothing in this section limits obligations that cannot lawfully be waived or disclaimed.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Dr. Jaclyn Tolentino, applicable website operators, affiliated businesses, and their respective officers, employees, contractors, agents, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of, or inability to use, the Website or its public-facing content.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
These limitations relate to use of the public Website and related public-facing services and do not alter duties or responsibilities applicable to professional medical services provided within an established physician-patient relationship.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Dr. Jaclyn Tolentino, applicable website operators, affiliated businesses, and their respective officers, employees, contractors, and agents from claims, liabilities, damages, losses, or expenses arising from your unlawful use of the Website, your violation of these Terms, or your violation of the rights of another person.
17. Changes to These Terms
These Terms may be updated periodically to reflect changes in the Website, related services, business activities, or applicable law.
The current version will be posted on this page with an updated effective or revision date.
Your continued use of the Website after revised Terms become effective constitutes your acceptance of the revised Terms to the extent permitted by applicable law.
18. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute relating to these Terms or use of the Website that is not subject to another applicable written agreement will be resolved in a court of competent jurisdiction in California, subject to any rights or requirements that cannot lawfully be waived.
19. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
20. Contact Us
Questions regarding these Terms of Use may be directed to:
support@drjaclyntolentino.com
Last Updated: September 28, 2026